• Develop and execute strategic technology roadmaps, translating business objectives into actionable technical plans.
• Design and enhance Data Center infrastructure, ensuring scalability, resilience, and operational excellence.
• Optimize OPEX and ensure effective budget capitalization while maintaining high service availability and efficiency.
• Lead operations frameworks, capacity planning, process improvements, certifications, and compliance readiness.
• Oversee procurement strategy, vendor management, and SLA governance to ensure performance and accountability.
• Drive major incident management and ensure root cause analysis (RCA) governance with rapid issue resolution.
• Integrate Data Center management tools with enterprise service management systems for seamless operations.
• Collaborate with enterprise architecture teams to evaluate and align emerging technologies with corporate standards and scalability goals.
• Engage with corporate and client teams for technical onboarding/offboarding and support pre/post-sales engagements.
• Ensure customer-centric service delivery, maintaining vendor satisfaction above defined KPIs (target: 95%+).
• Conduct periodic vendor performance reviews, ensure SLA adherence, and execute contingency plans as required.
• Oversee regulatory, compliance, ISO, and DC Tier documentation, ensuring audit readiness and bridging compliance gaps.
• Lead initiatives in emerging technologies including AI, Quantum Computing, IoT, and Cybersecurity for future scalability.
Experience:
• Minimum 15 years of progressive experience in technology leadership, data center operations, and emerging technologies; proven record in system design, innovation management, and digital infrastructure development.Strategic technology planning, data center management, cloud architecture, cybersecurity, R&D leadership, AI/Quantum computing knowledge, emerging technology integration, and team leadership.
• Progressive experience in technology leadership, infrastructure operations, and innovation management.
• Proven track record in Data Center infrastructure management, including design, migration and upgrades.
• Demonstrated success in end-to-end Data Center execution, from architecture to operations.
• Strong expertise in cost optimization, cybersecurity, and high-availability service delivery.
• Proven expertise in IT strategy formulation, infrastructure planning, and digital transformation.
• Hands-on understanding of cybersecurity frameworks, network security, and cloud integration.
• Knowledge of quantum communication systems, post-quantum encryption, and R&D coordination will be a major advantage.
• Strong leadership, analytical thinking, and stakeholder coordination capabilities
Education / Qualification
• PhD or MS in Computer Science, Electrical Engineering, Information Technology, or related field.
• Expertise in Data Centers, Emerging Technologies, and Quantum Computing preferred.
• Preferred Certifications (will be considered a strong plus):
Candidates possessing any of the following certifications will be given preference:
• Networking & Infrastructure: CCNP, CCIE, CompTIA Network+, JNCIE, Azure Solutions Architect Expert
• Cybersecurity & Governance: CISSP, CISM, CEH, ISO/IEC 27001 Lead Implementer/Auditor,
• Cloud & Systems: AWS Certified Solutions Architect (Professional), Google Cloud Architect, VMware Certified Professional (VCP), ITIL v4 Expert
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